Privacy policy

CC HAUS — Privacy Policy

Last updated: June 2026

CC Haus is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains what we collect, why, and how we use it.

What We Collect

When you visit or purchase from our website, we may collect:

•        Your name and email address

•        Billing address and payment reference (not card details — these are handled by PayFast)

•        Purchase history

•        Basic browsing data via Shopify and cookies (e.g. pages visited, device type)

Why We Collect It

We use your information to:

•        Process and fulfil your order

•        Send you your purchased digital product

•        Respond to queries or support requests

•        Send marketing emails if you have opted in (you may unsubscribe at any time)

Who We Share It With

We do not sell your personal information. We may share it only with trusted third-party service providers who help us operate our business, including:

•        Shopify (website and order management)

•        PayFast (payment processing)

•        Email marketing platforms (only if you have opted in)

These parties are required to handle your information securely and only for the purpose of providing their services to us.

How We Store It

Your data is stored securely on Shopify's servers. We retain your information for as long as necessary to fulfil orders and meet legal obligations.

Your Rights

Under POPIA, you have the right to:

•        Access the personal information we hold about you

•        Request correction of inaccurate information

•        Request deletion of your information (subject to legal obligations)

•        Withdraw consent for marketing at any time

To exercise any of these rights, contact us via cchaus.co.za/pages/contact.

Cookies

Our website uses cookies to improve your browsing experience. By continuing to use the site, you consent to our use of cookies. You can disable cookies in your browser settings, though this may affect site functionality.

Contact

For any privacy-related queries, please contact us at cchaus.co.za/pages/contact.